Business Development Bank of Canada (PDF)
Providing emerging leaders with an opportunity to develop skills and imporve communication, trust and the work environement for their employees.

Business Development Bank of Canada (PDF)
Providing practicing leaders with skills that have a direct impact of their performance and that of their direct reports.

Community Credit Union
Putting a leadership development program in place to support 200 leaders.

Community Credit Union (PDF)
Improving retention and creating a positive work environment by developing newly promoted leaders.

CUNA Mutual Group (PDF)
Using Strategic Leadership Experience® to create internal networks, focus on leadership skills, identify and target high potential leaders, and incorporate multi-level assessments and development planning.

Federal Reserve Bank of Kansas City (PDF)
Creating a customer-focused culture by introducing an effective performance management system.

Midwest Insurance Company (PDF)
Combining classroom training with ongoing online support and reinforcement opportunities provides leaders with skills to meet future challenges.

New York Life Insurance & Annuity Corporation (PDF)
Supporting and maintaining a customer-focused culture.

New York Life Taiwan
Developing a top-notch service center staff.

Akron General Medical Center
More than 3,400 hospital managers, nurses, and other workers learn skills to satisfy patients' personal and practical needs.

Children's Health System
Solving turnover problems by hiring the right people for the right job the first time.

East Alabama Medical Center
Establishing new behavior-based competencies for use in job descriptions, performance appraisals, and selection.

Guidant Corporation
Building bench strength across three levels of leaders.

HCA Inc.
Attracting, hiring and developing leaders.

Presbyterian Healthcare Services
Better leadership and service skills to achieve national recognition.

Providence Health System—Oregon (PDF)
Improved leader skills mean better personal productivity and a strong ROI.

Quest Diagnostics
Making an acquisition work by choosing the right leaders for the blended organization.

St. Luke's Shawnee Mission Health System (PDF)
Prescribing a leadership training program to improve employee retention and overall work environment.

Tenet Healthcare Corporation
Giving its 10,000 leaders the skills for success.

Texas Children’s Hospital (PDF)
Customized Performance Management Delivers for Texas Children’s Hospital.

Texas Children's Hospital
Putting leadership excellence at the heart of the strategic plan.

Truman Medical Centers (TMC)
Taking aim at high turnover rates through a better selection process.

University of Pittsburgh Medical Center (UPMC)
Upfront diagnostic assessments pave the way to leadership development successes.

University of Pittsburgh Medical Center (UPMC)
Nurturing next-generation healthcare leaders and reducing turnover.

Dell Computer Corporation (PDF)
Implementing a leadership development program that focuses on performance management and people management skills.

SAP
Identifying the right leaders to lead a systems integration.

Sensis Pty Ltd.
Designing and implementing a performance management system that reflects "People Commitment" to personal and career development.

Sensis Pty Ltd. (PDF)
Making the customer a high priority.

Unisys Australia
Preparing promising employees to assume leadership roles.

BASF Corporation
Development of a selection system to rapidly hire a large number of people.

BASF Corporation (PDF)
Developing a high-involvement culture.

BIC (PDF)
Reducing turnover, ensuring high-quality hires, and ascertaining job fit by implementing a structured hiring process.

Caterpillar
A multinational manufacturer overhauls its performance management system and reaps huge benefits.

Caterpillar
Developing the skills supervisors need to succeed.

Caterpillar (PDF)
Providing leaders with the skills, knowledge, and tools to manage employee performance effectively.

General Motors Corporation
Standardizing selection and assessment to boost quality and improve performance.

GKN
Identifying high-potential leaders and targeting individual development needs.

ICI Group
Recruiting the best and the brightest by implementing a four-stage recruitment and selection system.

Interbrew
Cultivating and developing future leaders is key to ambitious growth strategy.

Mattel
Development programs help shape leadership skills in fast-paced environment.

Mattel (PDF)
Staying on top by providing leaders with the skills to guide and improve employee performance.

Philips
A complex organization streamlines its global approach to training.

PPG Industries
Rebuilding bench strength through a 2-tiered career management program.

Siemens
Creating tailored individual assessment centers to test defined capabilities in order to identify leaders who are ready to take on leadership roles.

Steelcase Canada
Assessing lower-level to senior leaders, and furnishing them with a comprehensive skill-building program that combines classroom learning with ongoing on-line development support.

Syngenta
Designing and delivering a leadership development program to reinforce an emerging organizational culture.

The Boeing Company
Developing a selection system to rapidly hire 2,000 people.

VP Buildings, Inc.
Realized $3 million in process savings by fostering teamwork, making team leaders more effective, and promoting accountability for action.

AstraZeneca R&D Montreal (PDF)
Creating an exceptional workplace by strengthening overall leadership opportunities, teamwork, communication, and operational excellence.

Bristol-Myers Squibb (Australia) (PDF)
Developing future leaders by evaluating 61 middle managers.

Covance Inc.
Improved hiring practices mean attracting better talent, reduced turnover and shorter drug development cycles.

Innovex
Implementing a multiphase selection system to quickly attract, screen, assess, and manage high-quality sales candidates.

Innovex (PDF)
Creating an online system to attract, screen, and manage applicants for sales rep positions.

McKesson Information Solutions
Leadership development leads to great business results.

Pharmacia
Making training and development available to a worldwide workforce of 42,000 with a high-quality e-learning solution.

Roche Diagnostics - Puerto Rico
Becoming a high-performance organization and an employer of choice.

Roche Diagnostics - Puerto Rico (PDF)
Developing a training solution that focuses on core leadership skills, leveraging employee talent, and creating a more positive work environment.

sanofi-aventis
Rx for staffing a great sales force.

sanofi-aventis
The best sales talent to drive continued growth.

Warner-Lambert Consumer Health Care (PDF)
Rolling out a customized leadership training program tailored to meet the needs of new as well as experienced leaders.

Wyeth Consumer Healthcare (PDF)
Maintaining a healthy bottom line involves acquiring and retaining high-caliber employees.

7-Eleven (PDF)
Strengthening leadership skills and improving consistency of hiring practices.

Advance Stores Company (PDF)
An efficient, accurate process for hiring new store managers.

The Schwan Food Company
Developing future leaders to drive growth.

True Value Company
The skills leaders need to build a winning work environment.

Bell Canada (PDF)
Providing frontline employees with a broader understanding of business operations.

CableVision Systems (PDF)
Helping employees grow in their current position and developing the skills they'll need throughout their career.

Puerto Rico Telephone (PDF)
Maintaining strong business results by improving leaders' ability to facilitate change, build a service culture, and develop high performers through coaching.

Verizon Wireless (PDF)
Designing a customized solution to enhance client retention representatives' skills in customer service, negotiation, and stress management.

City of Pittsburg, CA
Partnered with DDI to develop a new, competency-based hiring process that would enable better hiring decisions.

Columbia Gas of Ohio
Identifying the right leader for restructuring success.

Con-way Inc. (PDF)
Improving the communication, trust and coaching skills of its leaders.

Elk Valley Coal Corporation (PDF)
Developing an approach to training leaders that improved their skills and improved the productivity and work environment of other employees in their organization.

JetBlue Airways
Hiring the right pilots for high-flying customer service.

Manheim
The structure, tools, and training to make better hiring decisions.

Marathon Oil
Designing a comprehensive leadership program that combines assessment and people-skills training.

Michigan Family Independence Agency
Accelerating development to address an impending leadership gap.

Michigan Family Independence Agency (PDF)
Creating a unique, multifaceted succession management initiative to identify high-potential employees and prepare them for senior-level positions.

Northern Indiana Public Service Company (PDF)
Meeting strategic objectives by improving leaders' core interaction and service skills.

ONEOK - Texas Gas Service (PDF)
Launching an organizational development program that improved engagement as well as the coaching and management skills of its leaders.

Orica Limited (PDF)
Providing support for employee development and company growth by supplying greater opportunities for employee professional advancement and personal development.

Ontario Power Generation - Nuclear Waste Management Division (PDF)
Improving the number of leaders displaying positive leadership behaviors after attending leadership development training.

P&H Mining Equipment (PDF)
Developing a customized series using IM:EX to train their leaders to improve their accountability, performance and trust.

Pratt & Whitney Canada
Overhauling leadership training to align with organizational goals.

Reuters
Developing the skills to support change.

State of Delaware
Driving the value of customer service.

Xstrata
Preparing high-potential leaders for promotion sooner.