In these days of economic uncertainty, increasing competition, globalization, skills shortages, and shortening business cycles, being a leader has never been more challenging. But a simple constant remains—leadership effectiveness is ultimately determined by those who are led.
This global research study was conducted at the end of 2011 and surveyed individual contributors to find out how well their frontline leaders interacted with them. The study focuses on the interaction essentials and offers best practices for improving frontline leaders' interaction skills.
Read the full research report
Lessons for Leaders from the People Who Matter.