Leading Change

In today’s fast-paced, global business environment, external forces—technology, regulations, mergers, the economy— are forcing companies to change their business practices to stay competitive. Their ability to “shift gears” and minimize the impact of change is key to ensuring they cross the finish line ahead of competitors.

This course focuses on leaders’ crucial role in initiating change in the workplace. Leaders learn how to introduce a change initiative and lead discussions with employees to explore how best to implement the changes. They also learn to help others overcome their resistance to change. These skills enhance a leader's ability to minimize the potentially negative effects of change on morale, processes, and productivity.

• Do leaders know how to involve others in the change process to increase their receptivity to change?
• Can leaders conduct effective change discussions, and minimize the potentially negative impact of change on morale and productivity?

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