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Learning about interpersonal skills critical to being an effective leader is one thing. Applying the skills and changing behavior is another. IM®: EX® courses help leaders realize and practice those interaction skills that are strengths and those that need development. Now they must commit to mastering the skills so they’ll realize better working relationships and accomplish business results.
Using job-related situations, this supplement helps leaders significantly improve their confidence and mastery in using the IM® leadership skills. Leaders explore the issues that they face, practice their skills, and receive feedback on their use of the interaction process skills.
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