Setting Performance Expectations

Achieving business results requires aligning an employee's individual goals with overall organizational strategy. Leaders must help people see how their efforts contribute to the success—or failure—of the organization.

This course helps leaders drive performance and accountability by helping people understand what is expected of them and gaining their commitment to achieving it. When leaders conduct effective setting expectations discussions, people feel more motivated to perform well because they see how their efforts make a difference.

• Do your leaders struggle with the “human side” of the performance management process?
• Do they fail to achieve the purpose of expectations discussions—understanding, alignment, and agreement?
• Are leaders providing the feedback and support employees need to meet their objectives?
• Do leaders spend too much time coaching for improvement on people because they aren't committed to their performance plan?

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