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Interaction Management® System

Competitive organizations need people driven to stay longer, try harder, accomplish more, and take pride in their work. That takes great leaders and teams.
 
DDI’s Interaction Management® (IM®) system is a competency-based leadership and workforce development system that addresses contemporary challenges your individual contributors, team members, team leaders, managers and supervisors are facing.
 
How? More than just a set of courses, IM includes diagnostics, management support, on-the-job learning, performance support, and evaluation services. Flexible and accommodating, IM integrates with a full range of other DDI leadership capabilities. This training is designed to get your leaders and teams back on the job faster armed with the skills, plans, and tools they need to make immediate impact. IM contains two series: Interaction Management®: Exceptional Performers series (IM: ExPSM) for your individual contributors and team members, and Interaction Management®: Exceptional Leaders…Extraordinary Results® (IM: EX®) for your frontline leaders. 
 
This complete development system offers:
  • 38 courses.
  • Job aids, management support tools (for the leaders of the learners), discussion planners, and electronic add-ons designed for immediate on-the-job application.
  • Flexible delivery options: traditional and virtual classroom, web-based training, and blended learning.
  • Training certification of your staff or delivery by a DDI-certified facilitator.
  • Consulting services for implementation planning.
  • Evaluation and measurement tools for pre- and post-training evaluation.
DDI’s IM: EX training programs are available in 21 languages including English (U.S. and Anglicized), French, German, Spanish, and Mandarin (simplified and traditional). IM: ExP series is only available in English at this time. In addition, DDI is committed to working with clients to meet specific language requirements.
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