Online Performance and Learning (OPAL® )

OPAL® is a complete online competency development and day-to-day performance resource that enhances employee performance. It provides a cost- and time-effective way for employees to receive just-in-time coaching and expert guidance on handling work situations and develop important business competencies.

OPAL® encourages associates to take responsibility for their own development and drive performance improvements that ensure business goals are met. Because OPAL® is available anywhere and anytime, users who travel or are located remotely can access it easily. Whether combined with traditional training or used on its own, OPAL® increases the value, impact, and effectiveness of your employees.

Many of our clients have found a solution that works by combining classroom training with OPAL®, but even when used on its own, OPAL® is still proven to increase employee performance and managerial efficiency. Customizable, insightful, and practical, OPAL® increases the value, impact, and effectiveness of your employees.

Accessible via the Internet or your own intranet, OPAL® consists of two learning components:

  • Advisor provides a wide range of just-in-time practical guidelines for handling tough work situations. It also includes 300+ learning tools—checklists, road maps, planners, and intervention techniques—designed to help people apply what they learn on the job.
  • Developer is an online mentor for professional development. It helps employees understand and gain skills in 39 important business competencies as well as develop job performance and career plans.