Making up over half of most companies’ management ranks, frontline leaders are called upon to directly supervise a majority of the workforce. Unfortunately, research shows us that organizations have little confidence in their frontline leaders’ abilities to successfully lead others according to the businesses’ goals.
We researched further to find out what exactly was holding back these organizations and determined what leadership readiness looks like to successful organizations.
We found that leadership readiness comes down to three things:
The ability to drive bottom-line performance.
The ability to master interpersonal skills.
The ability to improve others’ engagement, morale, and retention.
This report highlights a number of organizations in various industries that took steps to improve the selection and promotion of frontline leaders to ultimately advance the organization as a whole. Here, we discuss three approaches to selection, designed to be used either together or alone, depending on the organizations’ needs.
Read on to understand how you too can better predict performance so that you can effectively utilize pre-employment tests, job simulations, and behavioral interviewing to predict which leaders have the right skills to propel the business forward.