Featuring Dr. Thomas Raddatz, head of management development, on driving effective performance management with essential interaction skills.
Dr. Raddatz talks about how elements taught in DDI's performance management helped managers increase their ability to coach and provide feedback to their teams. The results caught the attention of SGL Group's CFO and other executives. "...The top management of the company decided that this program becomes a standard program for new managers within the company," Dr. Raddatz says. "We found that the effects went into the desired direction--i.e., people worked with the STAR more intensively, with those behavioral examples in the performance evaluation, and that the range of the rating scale was more intensively used than before."