In 2013, DDI Australia surveyed 224 HR professionals on the state of frontline leadership to better understand how their leaders are handling the demands of today.
The result? The state of frontline leadership is best described as average. But why? Is it the fault of the leaders themselves? Is it their organisations? Or a combination of both? This report explores these questions by examining the current state of frontline leader quality, and what organisations are doing both right and wrong to set up their frontline leaders for success. We also examine the implications of these findings, and offer recommendations for improving the quality and effectiveness of the frontline leadership in your organisation.
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