Create an empowered workforce. Improve individual and team performance. Increase productivity and job satisfaction. Zapp! takes today's most powerful business tool (the concept of empowerment) from academic theory to inspiring, motivating energy that will enhance the success of any business. In today's competitive marketplace, companies must commit to quality and customer satisfaction. In commonsense terms, Zapp! shows managers and supervisors how to contribute to the satisfaction and self-esteem of employees while improving profitability and competitiveness.

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