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Improving Patient Experience with DDI's Service Plus Health Care

Learn how DDI’s Service Plus® can help your organization improve patient experience by training your employees how to deliver exceptional service.

During the webinar, you will hear how Service Plus® equips employees to:

  • Understand the criticality of patient satisfaction and loyalty for today’s healthcare system​.
  • Meet and exceed patients’ and other customers’ personal and practical needs consistently and reliably.
  • Handle difficult or emotionally charged situations.
  • Work as a team to provide service beyond expectations.
  • Take personal initiative that enhances the quality of service offered.

Healthcare Practice Leader Michael Ganeles and Talent Strategist Mark Smedley will deliver this virtual webinar.

Talk to an Expert: Improving Patient Experience with DDI's Service Plus Health Care
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