The Frontline Leader Project

Exploring the Most Critical Segment of Leaders

For decades, DDI has studied and worked alongside frontline managers through their transformation from individual contributor to leader. In our work, we’ve seen a common theme of anxiety—felt both by frontline leaders and the people around them. This lack of confidence is critical because frontline leaders are responsible for more than 80 percent of an organization’s workforce and are directly responsible for executing an organization's strategy.

Our ongoing Frontline Leader Project explores research behind the anxiety of frontline leaders, including their path to leadership, the challenges they face, and the expectations on them by other people.

 

The Road to Becoming a Manager

Did you know that the average age that people first become a manager is 36? In this portion of our research, we answer not only when people get their first opportunity to lead, but also who typically gets the opportunity and how their background contributes to their successes and struggles.

In addition, these findings explore the gender gap, show how the label “high-potential” can impact the development of a first-level manager, and answer if MBAs create better leaders.

Challenges Leaders are Facing

On the job, frontline leaders are grappling with substantial challenges that stand in the way of success. Read on to find out what frontline leaders are grappling with most—including which skills they feel least prepared to master, what they feel is lacking from their current development, why some leaders struggle to understand organizational purpose, and more.

Need to develop your frontline leaders but not sure where to start?

Answer a few quick questions, and we’ll design a leadership program that’s right for you.

Talk to an Expert: Frontline Leader Project
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