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Donald Coldwell

Volvo Trucks/Mack Trucks

Donald Coldwell has been with the Volvo Group for 19 years, 10 in Canada and the past 9 in Greensboro North Carolina. A graduate of National Automobile Dealers Association and American Truck Dealer Academy, Don has a degree in business administration and still maintains his Canadian Journeypersons Class Automotive, Diesel Truck and Coach License. While in Canada, Don was instrumental in the development of Volvo Trucks technician apprenticeship program, a very successful endeavor that has been providing a technician talent pipeline to dealerships and fleets for the past 18 years. After joining the competence development team in Greensboro NC Don was introduced to DDI while attending leadership development through Volvo Group University. This was the beginning of another first in the form of leadership development for dealership managers. Working closely with DDI, the competence development group launched "Driving Results through High Quality Leadership" curriculum in 2014. The program has seen tremendous success and continues to be the only formal ILT that brings managers from all function areas together in the same workshop. The program consist of an 8 day leadership certificate series and 5 additional development workshops. Since the initial pilot program they have had over 400 dealership employees participate – from actual dealership owners to individual contributors.

Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of 2,100 dealers and workshops in more than 130 countries. Volvo trucks are assembled in 16 countries across the globe. In 2017, more than 112,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world's leading manufacturers of trucks, buses and construction equipment and marine and industrial engines. The Group also provides solutions for financing and service. Volvo Trucks' work is based on the core values of quality, safety and environmental care.

Talk to an Expert: Donald Coldwell
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