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Is Empathy Boss?

The science behind soft skills—What really drives performance?

Successful leadership is defined by a single ingredient: it’s mastering successful conversations. By looking at the relationship between interaction skills and job performance, it’s easy to see why empathy is so important.
 
“Overwhelmingly, empathy tops the list as the most critical driver of overall performance. It also consistently relates to higher performance in each of the four leadership domains.”

Is Empathy Boss?
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High Resolution Leadership
A Synthesis of 15,000 Assessments into How Leaders Shape the Business Landscape

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