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Finding the First Rung

Finding the First Rung StudyNew DDI research uncovers the challenges facing today's frontline leaders

It’s long been an issue for organizations worldwide: frontline leaders struggle in their jobs. Why? DDI went straight to the source to hear directly from 1,130 frontline managers. The feedback paints a clear picture of several issues organizations need to tackle to better promote from within.

Major findings from the study:

  1. Only 11 percent of managers are promoted through a formal development program, and half of all managers took their promotion for the money.
  2. Forty-five percent of managers described their first year as “challenging,” and fifty-seven percent of managers say they learned their leadership skills through trial and error.
  3. Only 56 percent of managers in their first year have a good understanding of the job, while thirty percent of all managers spend most of their time on administrative tasks.
  4. Eighty-seven percent of leaders rate their leadership skills highly, but nearly the same number (eighty-nine percent) have at least one leadership “blind spot,” an area where they think they are better than they actually are.
 
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