A Matter of Judgment
This piece looks at the anatomy of executive judgment and the four critical factors that influence it. 
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White Papers |
Leadership, Talent Management |
Avoiding e-Learning Failure
This white paper explores some of the most common missteps or pitfalls in e-Learning. It also examines 10 factors that must be considered for an e-Learning program to be successful.
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White Papers |
e-Learning |
Building A Winning Sales Force
This white paper identifies three major issues that are hampering their organizations’ ability to sell such as substantial skill gaps among sales reps and lack of leadership and coaching skills among sales leaders.
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White Papers |
Sales Talent Management |
Business Networking: A Necessary Third Millennium Skill
There are two requirements for building successful business networks: being purposeful and being courageous.
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White Papers |
Talent Management |
Calculating Return on Investment for Selection
Here we explore how a set of basic improvements to a selection system can yield a significant ROI over time as well as a number of indirect benefits.
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White Papers |
Selection & Assessment |
Developing a High-Performing Workforce
Introduces DDI's individual contributor imperatives that help them to be effective in their jobs and in how they contribue to organizational success. We explore each imperative in depth.
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White Papers |
Workforce Development |
Developing Dimension-Competency-based HR Systems
This monograph discusses the development and proven efficacy and effectiveness of a dimension-/competency-based systems approach to human resource activities.
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Monograph |
Miscellaneous |
Emerging Leaders: Build Versus Buy
A joint whitepaper written by DDI and Taleo
As organizations are looking to fill an impending critical leadership gap, they are questioning what method will best get their leadership roles up to speed. Do we Build or Buy? Read more...
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White Papers |
Talent Management |
Employee Engagement: The Key to Realizing Competitive Advantage
Examines the DNA of employee engagement, DDI's beliefs, the engagement value proposition and how to measure it.
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Monograph |
Employee Engagement |
Essential Guide to Interaction Essentials
This Guide Illustrates how to get your leaders "Back to Basics" and develop the essential skills they need most.
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Booklet |
Leadership & Workforce Development - Training |
Executive Focus: How Leaders Lose It, and How to Regain It
This white paper explores the nature, causes, and effects of the loss of focus among senior leaders, and how executives and leadership teams can seek to regain focus even during periods of intensity and ambiguity.
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White Papers |
Employee Engagement |
Executive Resource Management
In this article, we summarize current trends and thinking regarding the identification, development, and retention of talented executive resources. The piece also looks at how your organization can react to the challenges presented by the emerging leadership crisis.
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White Papers |
Miscellaneous |
Getting The Most From Your Performance Management System
How to realize the best results from a performance system by focusing on how it's implemented and successfully measuring it.
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White Papers |
Performance Management |
How Assessment Centers Were Started In The United States: The OSS Program
This article traces the fascintating emergence of assessment center from their early days at the Office of Strategic Services.
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Monograph |
Leadership & Workforce Development - Assessment |
Implementation Planning for Multirater Assessment Success
The difference between an effective and ineffective multirater assessment program lies in the quality of the planning that precedes its implementation. Here we walk through a planning process to help your program meet its intended goals and objectives.
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White Papers |
Leadership & Workforce Development - Assessment |
Interviewing White Paper: If You Were a Tree, What Kind Would You Be?
The best talent management practices are based on evidence, not tradition or instinct. Consistent with this belief, this paper reviews professional research on behavioral interviewing and interprets lessons on how to turn the interview into a competitive hiring tool.
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White Papers |
Selection & Assessment |
Is it Time to Rethink Employee Engagement?
We believe it is time to rethink engagement, both how it is measured and how it integrates into an organization’s larger talent management strategy. Herein are ways to increase the value of employee engagement strategies.
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White Papers |
Employee Engagement |
Leaders Without Sea Legs: Threats to Staying Afloat During Tough Times
This paper elucidates how to lead an organization through a crisis and evaluates leaders’ readiness to do so. Our analysis demonstrates that the leadership attributes needed to
steer the organizational ship in perilous times differ markedly from those in more normal times, and the risk that the ship’s
officers have wobbly sea legs runs from moderate to very high.
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White Papers |
Leadership & Workforce Development - Training |
Leadership Beliefs
Based on our research and experience, we have compiled a set of enduring beliefs that capture leadership qualities—
the foundation upon which leadership success is
built. They serve as constant differentiators that separate the very best leaders from the rest.
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White Papers |
Leadership & Workforce Development - Training |
Lean Manufacturing Techniques
Examines principles, planning of and implementation of lean manufacturing.
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White Papers |
Miscellaneous |
Managing the "C" Performer: An Alternative to Forced Ranking
We explore the popular topic of Forced Ranking and offers alternatives. This white paper provides best practices to build an effective performance management system.
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White Papers |
Performance Management |
Measurement: Why, What, and How
This paper discusses why organizations should be measuring the effectiveness and impact of their talent management initiatives, what they need to be focused on, and how to execute a successful measurement study and leverage results for continued success.
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White Papers |
Measurement |
Nine Best Practices of Effective Talent Management
Looks at the definition of talent management, why it’s so critical to organizational success and the 9 best practices for successful execution of TM strategies.
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White Papers |
Talent Management |
One Step Ahead: Ensuring Your Sales People Can Execute Your Sales Strategy
Looks at why sales organizations have had to adapt their sales strategy to stay ahead of the competition. Builds the case for taking a closer look at how their sales force processes are affected by the shift in sales strategy.
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White Papers |
Sales Talent Management |
Optimizing Your Leadership Pipeline
Discusses DDI's approach, best practices and tips for implementing a Leadership Pipeline as part of a Talent Management strategy.
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White Papers |
Leadership |
Optimizing Your Leadership Pipeline Individual Contributors
This paper covers the challenges individual contributors face, the individual contributor success profile, assessing and developing non-management professionals, and common categories of concern at this level.
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White Papers |
Leadership |
Optimizing Your Leadership Pipeline Operational Leaders
This paper covers the challenges operational leaders face, the mid-level leader success profile, assessing and developing operational leaders, and common categories of concern at this level.
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White Papers |
Leadership |
Optimizing Your Leadership Pipeline People Leaders
This paper covers the challenges people leaders face, the front-line leader success profile, assessing and developing first level leaders, and common categories of concern at this level.
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White Papers |
Talent Management |
Optimizing Your Leadership Pipeline Strategic Leaders
This paper covers the challenges strategic leaders face, the strategic leader success profile, assessing and developing high potentials and executives, and common categories of concern at this level.
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White Papers |
Leadership |
Performance Management and Multirater (360) Instruments
Examines the benefits and pitfalls of incorporation multiraters into a performance management system.
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White Papers |
Performance Management |
Realizing a Sustainable Competitive Advantage: Developing Extraordinary Leaders
This paper defines the concept of realization as it relates to the success of HR initiatives and provides five key components for successful realization.
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White Papers |
Leadership |
Rethinking the Right Answers for Testing
This white paper provides an overview of DDI's philosophy on testing, our take on the "next generation of testing," and multiple employment testing and assessment best practices.
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White Papers |
Selection & Assessment |
Service Skills in the Workplace
This piece examines what factors contribute to customer loyalty and how employee satisfaction and loyalty affects customers' perceptions of an organization.
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Monograph |
Customer Service |
Strong Start to Job Success
Thought leadership piece around time to job proficiency. It explains why new hires want to start strong, costs to an organization when they don't, and how to accelerate.
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White Papers |
Selection & Assessment |
Success Profiles(SM)
This white paper discusses how Success Profiles can help organizations effectively link their people strategy to their business strategy by using a holistic view of success in the organization including competency management.
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White Papers |
Competency Management/Success Profiles |
Surviving and Thriving in Today’s Tough Economic Environment: Perspective and Best Practices for Talent Management Professionals
This white paper examines strategies that enable successful talent management in tough times. We talk about opportunities for HR to assume new roles and make pivotal differences in the business as well as seven best practices such as engaging workers and measuring results.
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White Papers |
Talent Management |
Taking Your Succession Management Plan into the 21st Century
DDI CEO William C. Byham authored this piece, which examines the reasons for the shortage of executive talent at the start of the 21st century.
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White Papers |
Succession Management |
Talent Reviews and High-Potential Identification
A white paper about the common issues and challenges inherent in a high-potential evaluation and nomination process, along with recommended solutions to put your nomination process on the right track.
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White Papers |
Leadership & Workforce Development - Assessment |
Targeted Selection®: A Behavioral Approach to Improving Hiring Decisions
This white paper discusses common selection challenges and details how Targeted Selection: ® helps organizations to address those challenges in their talent acquisition efforts.
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Monograph |
Selection & Assessment |
Targeted Selection®: Meeting Today's Selection Challenges
Revised monograph that provides background on the most common problems in talent acquisition and how Targeted Selection® overcomes them.
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White Papers |
Selection & Assessment |
Technology and Leadership Development: Blending with the End in Mind
The paper addresses the benefits and pitfalls of the many technologies available for leadership development professionals and offers five best practices to consider when implementing a blended learning initiative.
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White Papers |
Leadership Development |
The Alchemy of Execution
This article shares best practices that organizations can leverage to make strategy execution part of the fabric of organizational life.
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White Papers |
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The Assessment Center Method and Methodology
This piece covers Assessment Center Method, Applications, and Technologies and Assessment Center Methodology.
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Monograph |
Leadership & Workforce Development - Assessment |
The Case for Internal Promotions
This paper cites research supporting the advantages of internal sourcing for open positions instead of external hiring.
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White Papers |
Selection & Assessment |
The CEO’s Guide to: Preparing Future Global Leaders
A useful how-to guide regarding the talent equation. Reflects DDI’s global leadership research, expertise & experience. Read more...
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Booklet |
Talent Management |
The CEO's Guide to: Talent Management
For C-level leaders to show how to make a personal contribution to build a pipeline of high-quality leadership talent. Read more...
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Booklet |
Talent Management |
The New People Leader Imperatives
Based on DDI's ongoing research around the competencies that define effective leadership, we identified 7 essential capabilities, or Leadership Imperatives, that people leaders must master in order to be effective in their jobs. This paper outline them.
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White Papers |
Leadership |
The Outsourcing Question
This paper, by William C. Byham, explores the impact of outsourcing related to training & development and recruiting & staffing.
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White Papers |
Miscellaneous |
The People Leader Imperatives
In this white paper DDI looks more closely at the seven people leader imperatives.
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White Papers |
Leadership Development |
The Power of Realization: Building Competitive Advantage by Maximizing Human Resources Initiatives
This paper defines the concept of realization as it relates to the success of HR initiatives and provides five key components for successful realization.
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White Papers |
Miscellaneous |
The Rapid Arrival of the Under Prepared: Sales Leadership Forecast 2005-2006
Does your organization do a good job of identifying and developing sales leaders? This study of 425 sales leaders from the Leadership Forecast 2005-2006 reveals that almost two-thirds of sales managers struggle to make the transition to a new leadership role.
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White Papers |
Sales Talent Management |
The Realization of Human Capital Advantage Through Recruiting and Selection
This white paper explores strategies for maximizing the pay off for reengineering hiring and promotion systems, focusing on five realization components: communication, accountability, skill, alignment, and measurement.
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White Papers |
Selection & Assessment |
The Strategic Value of Assessment: Building Business Advantage with Accurate Information About People
This piece provides an overview of various selection and assessment tools, describes the value of combining assessment techniques, & discusses how assessment can be leveraged to build a competitive advantage.
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White Papers |
Selection & Assessment |
The Validity of DDI Assessment Centers
Here we summarize research that addresses the predictive validity of assessment centers. It demonstrates that DDI's validity coefficients are comparable and acceptable.
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White Papers |
Succession Management |
Trust in the Workplace
Written by DDI's COO, Robert Rogers, this monograph details our philosophy about and approach to building trust through an organization.
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Monograph |
Miscellaneous |
Using Web-Based Technology to Hire Better People Faster
This white paper outlines DDI's position on the value of web-based selection and assessment systems.
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White Papers |
Selection & Assessment |
What Senior Leaders Do: The Nine Roles of Strategic Leadership
This white paper explains DDI's nine strategic leadership roles and their rationale, and offers examples and illustrations for each.
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White Papers |
Leadership |
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