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Continuing Education &
Professional Certifications

Giving your learners and HR professionals the credit they deserve

We work hard to assure that our training meets the exacting standards that make it worthy of certification for credit by leading providers. Here are the organizations and the programs they have certified.

Human Resource Certification Institute (HRCI):
DDI Certified Through 2014 with HRCI

The Human Resource Certification Institute (HRCI) is the leading independent, internationally recognized certifying body for the HR profession, and is the credentialing affiliate of the Society for Human Resource Management (SHRM), the world’s largest association devoted to professional human resource management. HRCI works to define and maintain the HR body of knowledge, and offers assessments and certification of this knowledge. Human Resource certification demonstrates mastery of the HR body of knowledge and is widely accepted as a symbol of professional achievement. HRCI certifications require professionals to demonstrate their expertise in the core principles of HR practice and the application of those principles.

Human Resource Certification Institute (HRCI)HRCI administers the certifications of PHR (Professional in Human Resources), SPHR (Senior Professional in Human Resources) and GPHR (Global Professional in Human Resources). The PHR is more focused on the technical/operational aspects of HR whereas the SPHR is more focused on strategic HR and policy issues. The newest certification, GPHR is for professionals whose responsibilities include developing and implementing global HR strategies, managing operations overseas and international assignment management.

DDI was first certified as a provider whose services can qualify towards those earning the above certifications in February 2004. Our latest certification is in effect until December 2014.

Credits for Webinars and Events
Select webinars and live events are eligible for certification credits. If eligible, the event registration page will contain details on credit approval.

Credits for Facilitator/Administrator Workshops
The following DDI programs are eligible for certification:

  • Facilitation Skills Workshop (19.5 CEUs)
  • Facilitation Skills Workshop Master Trainer (19.5 CEUs)
  • Targeted Selection Administrator Workshop (29.75 CEUs) 
  • TS Trainer Workshop (20.5 CEUs)
  • TS Advanced Trainer Workshop (20.5 CEUs)
  • TS Program Manager (6 CEUs)
  • Success Profiles: Card Sort Analyst (13 CEUs)

To receive a certificate from DDI for the stated continuing education units (CEUs), individuals who complete our Public Certification Workshops listed above should contact Donna Morrison, Workshop Coordinator, in writing at DDI, 1225 Washington Pike, Bridgeville, PA 15017 or and request the certificate.

Credits for IM: ExLSM Courses
Learners who successfully complete select Interaction Management®: Exceptional Leaders courses will be eligible to receive 3.5 continuing education units (CEUs) for the following courses:

  • Advanced Coaching
  • Coaching for Peak Performance
  • Communicating for Leadership Success
  • Delegating with Purpose
  • Driving Change
  • Fostering Innovation
  • Leading Virtually (2 CEUs)
  • Making High-Quality Decisions
  • Resolving Workplace Conflict
  • Strong Start®
  • Your Leadership Journey

Credits for IM: EX® Courses
Learners who successfully complete select Interaction Management®: Exceptional Leaders . . . Extraordinary Results® courses will be eligible to receive 3.5 continuing education units (CEUs) for the following courses:

  • Achieving Your Leadership Potential
  • Adaptive Leadership
  • Boosting Business Results
  • Building an Environment of Trust
  • Building Winning Partnerships
  • Creating a Service Culture: The Service Leader's Role
  • Coaching for Improvement
  • Coaching for Success
  • Delegating for Results
  • Developing Others
  • Essential Interviewing Skills (6 CEUs)
  • Essentials of Leadership
  • Getting Started as a New Leader
  • Influential Leadership
  • Launching a Successful Team
  • Leading Change
  • Leading High Performance Teams
  • Leadership: Facilitating Change
  • Making Meetings Work
  • Managing Performance Problems
  • Motivating Others
  • Rapid Decision Making
  • Reaching Agreement
  • Resolving Conflict
  • Retaining Talent
  • Reviewing Performance Problems
  • Setting Performance Expectations

Credits for IM: ExPSM Courses
Learners who successfully complete Interaction Management: Exceptional Performers courses will be eligible to receive 3.5 continuing education units (CEUs) for the following courses:

  • Communicating with Impact
  • Embracing Change
  • High-Impact Feedback and Listening
  • Making Sense of Business: A Simulation® (5.5 CEUs)
  • Navigating Beyond Conflict
  • Networking for Enhanced Collaboration
  • Taking the HEAT
  • Valuing Differences
  • Working as a High-Performing Team

Credits for BIL® Courses
Learners who successfully complete Business Impact Leadership® (BIL) Mid-Level Series courses will be eligible to receive between 3.5 and 7 continuing education units (CEUs) for the following courses:

  • Coaching for High Performance (3.5 CEUs)
  • Cultivating Networks and Partnerships (6.5 CEUs)
  • Developing Organizational Talent (6.75 CEUs)
  • Driving Innovation (7 CEUs)
  • Handling Challenging Situations with Courage (3.75 CEUs)
  • Influencing for Organizational Impact (3.75 CEUs)
  • Making Change Happen (3.75 CEUs)
  • Mastering Decision Dynamics (3.75 CEUs)
  • Mastering Emotional Intelligence (3.75 CEUs)
  • Operating with a Global Perspective (6.25 CEUs)
  • Translating Strategy into Results (6.5 CEUs)

For credit for the above courses, the course facilitator needs to issue a training completion certificate to the participant with the name of the course and program ID number. The participant then contacts HRCI directly with their certificate to receive their CEUs.

More information on the HRCI program can be found at

Investors In People Accreditation—DDI UK

Investor in PeopleInvestors in People (IIP) has renewed its accreditation of DDI's United Kingdom office. Audited every 3 years, this nationally-recognized IIP provides a practical framework for improving business performance and competitiveness through good practices in human resource development. As part of the review process interviews are conducted by an IIP assessor with associates and members of the management team. With feedback from the interviews and evidence of business planning, a final review report is produced.

An organisation that has achieved the IIP Standard has been successful in adopting and maintaining its three fundamental principles:

  • Plan—developing strategies to improve the performance of the organisation; from business goals to leadership strategies
  • Do—implementing those strategies; taking action to improve the performance of the organisation
  • Review—evaluating and adjusting those strategies; measuring their impact on the performance of the organisation.

Against the 10 IIP indicators, DDI UK had strong evidence of good practices in these areas:

  • A strategy for improving the performance of the organization is clearly defined and understood
  • People’s contribution to the organization is recognized and valued
  • Improvements are continually made to the way people are managed & developed

Learning Resources Network (LERN)

Learning Resources Network (LERN)DDI now offers certificates for combinations of courses with International Learning Units (ILUs) credits.

They carry the status: “Meets LERN standards for Certificates and Certifications, Platinum Level.” Each certificate program of 20 hours carries 1.2 ILUs.

LERN (Learning Resources Network) is an international, highly-respected association of lifelong learning programming, offering information and resources to providers of lifelong learning programs. LERN has created a set of certificates and certificate standards for voluntary certificates and certifications for continuing education and lifelong learning programs.

SCORM Compliance

DDI’s Web-based training courses are fully conformant with the current SCORM release (up to and including V. 1.2 ) and are being used successfully in numerous enterprises with a SCORM platform.


Taleo certifies that DDI has successfully interfaced to the Taleo Passport Integration service, to deliver technically verified, integrated, and pre-configured software solutions that enable enhanced and configurable data sharing from DDI Tests and Assessments to the Taleo platform.

TaleoTaleo uses xml and real time data import/export exchanges to provide a link between Taleo and staffing point solutions including vendors for background checking, tax credit screening, assessments or other staffing point solutions. Taleo has the proven expertise to serve the wide spectrum of requirements from our clients including integrations with DDI Tests and Assessments.

University of Phoenix College Credit Qualification

University of Phoenix CollegeMany training courses offered by Development Dimensions International have been evaluated by University of Phoenix and may qualify for college credit toward an associate’s or bachelor’s degree. Through Prior Learning Assessment (PLA), students may be eligible to receive up to 15 credits toward an associate’s degree and up to 30 credits toward a bachelor’s degree. The PLA process applies only to associate’s or bachelor’s degree candidates, and awarded credits are limited to elective or general education requirements.

Please visit to access the Development Dimensions International Credit Recommendation Guide and see which courses may qualify for college credit. Learn more about PLA by calling 800.224.0690.