Reflections of a Mompreneur on Social Impact
April 19, 2021
Ida Amigo, Head of Business Development and Marketing
I have chosen to challenge myself and contribute in my own way to positive change in the world this year. Here's how.
Around this month last year, I just returned to Manila from my hometown which was placed on lockdown as a preventive measure against the coronavirus. It has been more than a year of remotely managing the family business (trading oil and a sports recreational center), and as the owner, I needed to do some serious rethinking about these ventures. Before papa passed away two years ago, he advised me to decide without bias and always consider the greater good.
This rethink led me to reflect on the growing expectation of business’ role in society given the growing income inequality, disruptive climate change, and painful political and racial divides. People are shifting their attention from products and services to the companies behind those products and services.
As such, I have chosen to challenge myself and contribute in my own way to positive change in the world this year:
1. Lead with Heart
The topic of authenticity is prevalent in social posts and even in my client conversations. My personal goal is to regulate my behavior to match my intentions as this will spell true mastery of my purpose and vision. Daniel Goleman1 maintains that 15 percent of a leader’s success can be attributed to IQ and technical skills while 85 percent is based on the leader’s EQ. He also said that EQ is how “you handle yourself and how you handle relationships.”
Just last week, I was reminded by a colleague of how my sharing of the Pause Technique has helped her. With my desire to prevent unnecessary disagreement or conflict, through the years I have acquired the habit of quickly sorting through my feelings and surface the relevant action for a win-win outcome.
This guided me in tough conversations I had to make involving the welfare of my employees while managing operational accountabilities throughout the pandemic. I only committed to what I could deliver while ensuring their concerns are heard and considered. It pays that I have listened to papa’s stories where he consistently acted with fairness as this sustained the trust and loyalty of our staff.
2. Strive for a Growth Mindset
Carol Dweck, in her book “Mindset: The New Psychology of Success,” identified two types of mindsets: fixed and growth. People with a fixed mindset associate challenges and failure with their innate ability to perform. Success and failure are reflections of how smart or skilled they are. So, when failure happens, they feel less smart, skilled, or able.
On the one hand, people with a growth mindset recognize that challenging situations and even failure present a tremendous opportunity to learn and to develop talents, skills, and intelligence. Failure challenges growth-mindset people to perform better.
When papa was diagnosed with being terminally ill and knowing this will mean additional accountability on my plate, I was scared and anxious. A new chapter of adulting opens its doors to me now in the form of leading a small business. My papa understood that my orientation to our business was not sufficient. He assured me that I will be guided by two trusted associates and can quickly learn the fundamentals of our operations.
I immediately worked on building my relationship with both by having them share their fond memories of papa, their aspirations, and their experience with the business. I expressed my limitations, intentions and checked for alignment with theirs as a simple reference to how we will collaborate and move forward. There was truth to the words of Steve Maraboli, “Once your mindset changes, everything on the outside will change along with it.”
3. Have Faith and Do Your Part
DDI’s team effectiveness factors helped me focus where my support and actions were needed most. I recognized that addressing unmet needs and gauging each employee’s health places top priority even more at this time. My immediate response last year was to ensure they feel psychologically safe and valued while providing access to resources needed and achievable processes in place to accomplish their tasks. As months passed, I consistently took opportunities to embed and reinforce the following:
- Made sure that my employees understand what they are doing and their impact on the business.
- They are clear about their respective responsibilities and limitations.
- Strong interdependence and focus on achieving milestones.
- We help one another grow, learn, and explore alternative or new ways of doing.
The road we travel on will always pose challenges and it is up to us to see these as opportunities for becoming better versions of ourselves. I have taken to heart a message from my spiritual director, Teodulo Gonzales S.J. that, “Yesterday is history; Tomorrow is a mystery and Today is a gift.”
What we do at present can spell the difference to not only our future but a collective impact on the world we live in. We are encouraged to embrace humility that we need one another to make this happen. Have you taken yours?
1. Daniel Goleman. Emotional Intelligence: Why It Can Matter More Than IQ, 10th anniversary edition, 2006. (New York: Bantam Dell)