Continuing Education & Professional Certifications
Giving your learners and HR professionals the credit they deserve
We work hard to ensure that our certification workshops and leadership courses meet the exacting standards that make it worthy of certification for credit by leading providers.
DDI programs are currently certified by SHRM, HRCI, and NASBA. Here are the programs they have certified and the number of credits participants will receive upon completion.
To receive a certificate from DDI for the stated credits, please complete this form.
Society for Human Resource Management (SHRM)
SHRM, the Society for Human Resource Management (SHRM), creates better workplaces where employers and employees thrive together. As the voice of all things work, workers, and the workplace, SHRM is the foremost expert, convener, and thought leader on issues impacting today's evolving workplaces. With 300,000+ HR and business executive members in 165 countries, SHRM impacts the lives of more than 115 million workers and families globally.
Earning your SHRM-CP or SHRM-SCP credential makes you a recognized expert and leader in the HR field - and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills.
DDI’s certification is in effect through December 2023.
Credits for Facilitator/Administrator Workshops
The following DDI workshops are eligible for certification:
- Facilitator Certification Process (In-person: 19.5 PDCs | Virtual: 12.5 PDCs)
- Facilitator Certification Process Master Trainer (In-person: 19.5 PDCs)
- Facilitator Qualification Process (In-person: 12.5 PDCs | Virtual: 9.75 PDCs)
- Virtual Facilitator Booster Workshop (Virtual: 3.5 PDCs)
- Facilitator Booster: Virtual Reality (Virtual: 2.5 PDCs)
- Facilitator Booster: Amplify Insight at the Mid-Level (Virtual: 5.5 PDCs)
- Facilitator Booster: Foster Inclusion and Courage (Virtual: 3.5 PDCs)
- Facilitator Booster: Targeted Selection® (Virtual: 6.5 PDCs)
- Targeted Selection® Interviewer (In-person: 7.75 PDCs)
- Targeted Selection® Trainer Workshop (In-person: 20.5 PDCs | Virtual 19.5 PDCs)
- Targeted Selection® Advanced Trainer Workshop (In-person: 20.5 PDCs)
- Targeted Selection® Program Manager (In-person: 6 PDCs)
- Success Profiles: Card Sort Analyst Training 3.1 (In-person: 13 PDCs | Virtual: 11 PDCs)
Credits for Interaction Management® Courses
Learners who successfully complete courses in DDI's Interaction Management® (IM) program are eligible to receive professional development credits (PDCs). The number of PDCs varies depending on the course and delivery option.
In-person course: 3.5 PDCs*
Virtual Classroom: 3.0 PDCs*
Online Learning: 2 PDCs*
Under90 Version: 1.5 PDCs*
*PDCs may vary by course
- Addressing Poor Performance
- Building and Sustaining Trust
- Coaching: Move People Forward
- Communicating with Impact
- Communication: Connect Through Conversations
- Conversations to Inspire Performance
- Creating an Inclusive Environment
- Delegation: Engage and Empower People
- Developing Yourself and Others
- Driving Change
- Embracing Change
- Engaging and Retaining Talent
- Executing Strategy at the Front Line
- Fostering Innovation
- High-Impact Feedback and Listening
- Leading Meetings: Use Time Effectively
- Leading Self: Turn Awareness Into Impact
- Leading Teams: Achieve More Together
- Leading Virtually
- Making High-Quality Decisions
- Maximizing the Power Skills
- Navigating Beyond Conflict
- Networking for Enhanced Collaboration
- Reinforcing Leadership Development
- Resolving Workplace Conflict
- Setting Goals and Reviewing Results
- Strategies for Influencing Others
- Strengthening Your Partnerships
- Targeted Selection®: The Science of Behavioral Interviewing
- Targeted Selection®: The Art of Behavioral Interviewing
- Valuing Differences
- Your Leadership Journey
Credits for Business Impact Leadership® Courses
Learners who successfully complete courses in DDI's Business Impact Leadership® (BIL) Mid-Level program will be eligible to receive between 1.75 and 6.75 professional development credits (PDCs) for the following courses:
- Accelerating Change
- Coaching for Growth
- Coaching for High-Performance
- Connecting Talent to Strategy
- Cultivating Networks and Partnerships
- Determining Strategic Priorities
- Developing Organizational Talent
- Driving Transformation Throught Culture
- EQ: Mastering Interactions with Others
- EQ: Mastering Self
- Influencing for Organizational Impact
- Influencing from Stakeholder Perspectives
- Instilling a Culture of Innovation
- Leading in a Digital Era
- Leading with a Global Perspective
- Making Change Happen
- Mastering Decision Dynamics
- Mastering Emotional Intelligence
- Peer Coaching for Success
- Six Steps to Strategic Leadership
- Solving Conflict at the Source
- Translating Strategy into Results
Credits for Diversity & Inclusion Courses
Learners who successfully complete courses in DDI's Women in Leadership or Inclusive Leadership series are eligible to receive 2.0 professional development credits (PDCs) for in-person and virtual formats for the following courses:
- Declare Your Brand
- Fail Forward
- Influence Your Career
- Leaders as Allies
- Radiate Confidence
- Super-Power Your Network
- Inclusion: Build Empathy
- Inclusion: Coaching for Individual Growth
- Inclusion: Take Action
To receive credits for the above courses, the course facilitator needs to issue a training completion certificate to the participant with the name of the course and Program ID. The participant will then need to add that information to their SHRM member portal to receive their PDCs.
Visit SHRM.org for more information on their certification program.

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Human Resource Certification Institute (HRCI)
The Human Resource Certification Institute (HRCI) is a global leader in developing rigorous exams to demonstrate mastery and real-world application of forward-thinking HR practices, policies and principles. HRCI works to define and maintain the HR body of knowledge and offers assessments and certification of this knowledge. Human Resource certification demonstrates mastery of the HR body of knowledge and is widely accepted as a symbol of professional achievement. HRCI certifications require professionals to demonstrate their expertise in the core principles of HR practice and the application of those principles.
HRCI administers the certifications of PHR (Professional in Human Resources), SPHR (Senior Professional in Human Resources) and GPHR (Global Professional in Human Resources). The PHR is more focused on the technical/operational aspects of HR whereas the SPHR is more focused on strategic HR and policy issues. The newest certification, GPHR is for professionals whose responsibilities include developing and implementing global HR strategies, managing operations overseas and international assignment management.
DDI is a recognized provider of recertification credits. HR Certification Institute® preapproved this program for indicated credit towards aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.
DDI’s certification is in effect through December 2023.
Credits for Facilitator/Administrator Workshops
The following DDI workshops are eligible for certification:
- Facilitator Certification Process (In-person: 19.5 CEUs | Virtual: 12.5 CEUs)
- Facilitator Certification Process Master Trainer (In-person: 19.5 CEUs)
- Facilitator Qualification Process (In-person: 12.5 CEUs | Virtual: 9.75 CEUs)
- Virtual Facilitator Booster Workshop (Virtual: 3.5 CEUs)
- Facilitator Booster: Virtual Reality (Virtual: 2.5 CEUs)
- Facilitator Booster: Amplify Insight at the Mid-Level (Virtual: 5.5 CEUs)
- Facilitator Booster: Foster Inclusion and Courage (Virtual: 3.5 CEUs)
- Facilitator Booster: Targeted Selection® (Virtual: 6.5 CEUs)
- Targeted Selection® Interviewer (In-person: 7.75 CEUs)
- Targeted Selection® Trainer Workshop (In-person: 20.5 CEUs | Virtual 19.5 CEUs)
- Targeted Selection® Advanced Trainer Workshop (In-person: 20.5 CEUs)
- Targeted Selection® Program Manager (In-person: 6 CEUs)
- Success Profiles: Card Sort Analyst Training 3.1 (In-person: 13 CEUs | Virtual: 11 CEUs)
Credits for Interaction Management® Courses
Learners who successfully complete courses in DDI's Interaction Management® (IM) program are eligible to receive continuing education units (CEUs). The number of CEUs varies depending on the course and delivery option.
In-person course: 3.5 CEUs*
Virtual Classroom: 3.0 CEUs*
Online 2 CEUs*
Under90 Version: 1.5 CEUs*
*CEUs may vary by course
- Addressing Poor Performance
- Building and Sustaining Trust
- Coaching for Peak Performance
- Coaching: Move People Forward
- Communicating with Impact
- Communication: Connect Through Conversations
- Conversations to Inspire Performance
- Creating an Inclusive Environment
- Delegation: Engage and Empower People
- Developing Yourself and Others
- Driving Change
- Embracing Change
- Engaging and Retaining Talent
- Executing Strategy at the Front Line
- Fostering Innovation
- High-Impact Feedback and Listening
- Leading Meetings: Use Time Effectively
- Leading Self: Turn Awareness Into Impact
- Leading Teams: Achieve More Together
- Leading Virtually
- Making High-Quality Decisions
- Maximizing the Power Skills
- Navigating Beyond Conflict
- Networking for Enhanced Collaboration
- Reinforcing Leadership Development
- Resolving Workplace Conflict
- Setting Goals and Reviewing Results
- Strategies for Influencing Others
- Strengthening Your Partnerships
- Targeted Selection®: The Science of Behavioral Interviewing
- Targeted Selection®: The Art of Behavioral Interviewing
- Valuing Differences
- Your Leadership Journey
Credits for Business Impact Leadership® Courses
Learners who successfully complete courses in DDI's Business Impact Leadership® (BIL) Mid-Level program are eligible to receive between 1.75 and 6.75 continuing education units (CEUs) for the following courses:
- Accelerating Change
- Coaching for Growth
- Coaching for High Performance
- Connecting Talent to Strategy
- Cultivating Networks and Partnerships
- Determining Strategic Priorities
- Developing Organizational Talent
- Driving Transformation Through Culture
- EQ: Mastering Interactions with Others
- EQ: Mastering Self
- Influencing for Organizational Impact
- Influencing from Stakeholder Perspectives
- Instilling a Culture of Innovation
- Leading in a Digital Era
- Leading with a Global Perspective
- Making Change Happen
- Mastering Decision Dynamics
- Mastering Emotional Intelligence
- Peer Coaching for Success
- Six Steps to Strategic Leadership
- Solving Conflict at the Source
- Translating Strategy into Results
Credits for Women in Leadership® Courses
Learners who successfully complete courses in DDI's Women in Leadership or Inclusive Leadership series are eligible to receive 2.0 continuing education units (CEUs) for in-person and virtual formats for the following courses:
- Declare Your Brand
- Fail Forward
- Influence Your Career
- Leaders as Allies
- Radiate Confidence
- Super-Power Your Network
- Inclusion: Build Empathy
- Inclusion: Coaching for Individual Growth
- Inclusion: Take Action
To receive credit for the above courses, the course facilitator needs to issue a training completion certificate to the participant with the name of the course and Activity ID. The participant will then need to add that information to their HRCI member portal to receive their CEUs.
Check out HRCI.org for more information on the certification process.

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National Association of State Boards of Accountancy (NASBA)
National Registry of CPE Sponsors: Promoting the highest caliber innovative continuing professional education for lifelong learning.
DDI is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
DDI’s certification is in effect through March 2024.
Credits for Facilitator/Administrator Workshops
The following DDI workshops are eligible for certification:
- Facilitator Certification Process (19.5 CPE Credits)
- Facilitator Certification Process Master Trainer (19.5 CPE Credits)
- Facilitator Qualification Process (12.5 CPE Credits)
- Virtual Facilitator Booster Workshop (3.5 CPE Credits)
- Facilitator Booster: Virtual Reality (2.5 CPE Credits)
- Facilitator Booster: Amplify Insight at the Mid-Level (5.5 CPE Credits)
- Facilitator Booster: Foster Inclusion and Courage (3.5 CPE Credits)
- Facilitator Booster: Targeted Selection® (6.5 CPE Credits)
- Targeted Selection® Interviewer (7.75 CPE Credits)
- Targeted Selection® Trainer Workshop (20.5 CPE Credits)
- Targeted Selection® Advanced Trainer Workshop (20.5 CPE Credits)
- Targeted Selection® Program Manager (6 CPE Credits)
- Success Profiles: Card Sort Analyst Training 3.1 (13.0 CPE Credits)
Credits for Interaction Management® Courses
Learners who successfully complete courses in DDI's Interaction Management® (IM) program will be eligible to receive up to 3.5 CPE Credits. CPE Credits may vary by course.
- Addressing Poor Performance
- Building and Sustaining Trust
- Coaching: Move People Forward
- Communicating for Leadership Success
- Communicating with Impact
- Communication: Connect Through Conversations
- Conversations to Inspire Performance
- Creating an Inclusive Environment
- Delegation: Engage and Empower People
- Developing Yourself and Others
- Driving Change
- Embracing Change
- Engaging and Retaining Talent
- Executing Strategy at the Front Line
- Fostering Innovation
- High-Impact Feedback and Listening
- Inclusion: Build Empathy
- Inclusion: Take Action
- Leading Meetings: Use Time Effectively
- Leading Self: Turn Awareness Into Impact
- Leading Teams: Achieve More Together
- Leading Virtually
- Making High-Quality Decisions
- Navigating Beyond Conflict
- Networking for Enhanced Collaboration
- Reinforcing Leadership Development
- Resolving Workplace Conflict
- Setting Goals and Reviewing Results
- Strategies for Influencing Others
- Strengthening Your Partnerships
- Targeted Selection®: The Science of Behavioral Interviewing (3.5 CPE Credits)
- Targeted Selection®: The Art of Behavioral Interviewing (3.5 CPE Credits)
- Valuing Differences
- Your Leadership Journey
Credits for Business Impact Leadership® Courses
Learners who successfully complete courses in DDI's Business Impact Leadership® (BIL) Mid-Level program will be eligible to receive between 1.75 and 6.75 CPE Credits for the following courses:
- Accelerating Change
- Coaching for Growth
- Coaching for High Performance (3.75 CPE Credits)
- Connecting Talent to Strategy (1.75 CPE Credits)
- Cultivating Networks and Partnerships (6.5 CPE Credits)
- Determining Strategic Priorities (2.0 CPE Credits)
- Developing Organizational Talent (6.75 CPE Credits)
- Driving Transformation Through Culture (1.5 CPE Credits)
- EQ: Mastering Interactions with Others (2.0 CPE Credits)
- EQ: Mastering Self (1.5 CPE Credits)
- Influencing for Organizational Impact (3.75 CPE Credits)
- Instilling a Culture of Innovation (3.75 CPE Credits)
- Leading in a Digital Era (1.5 CPE Credits)
- Leading with a Global Perspective (6.25 CPE Credits)
- Making Change Happen (3.75 CPE Credits)
- Mastering Decision Dynamics (3.75 CPE Credits)
- Mastering Emotional Intelligence (3.75 CPE Credits)
- Peer Coaching for Success (1.5 CPE Credits)
- Solving Conflict at the Source (3.75 CPE Credits)
- Translating Strategy into Results (6.5 CPE Credits)
Credits for Women in Leadership Courses
Learners who successfully complete courses in DDI's Women in Leadership series will be eligible to receive 2.0 CPE Credits for the following courses:
- Declare Your Brand
- Fail Forward
- Influence Your Career
- Leaders/Men as Allies (3.5 CPE Credits)
- Radiate Confidence
- Super-Power Your Network
To receive credits for the above courses, the course facilitator needs to issue a training completion certificate to the participant.
For more information, visit NASBAregistry.org.
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Certification workshops are for DDI client organizations who will deliver DDI solutions. If you company does not currently have a valid contract with us, please contact us at info@ddiworld.com so we can connect you with a sales rep.