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Challenges and contingencies

Sureish Nathan, Managing Director, DDI Singapore shared on some early lessons that can be drawn about the efforts to contain the novel coronavirus epidemic.

The novel coronavirus outbreak is challenging business decision-makers and leadership teams on how to reframe problems and solutions on the fly. We are observing the need to cover blind spots in black-and-white decision-making processes, where the trade-off between individual safety vis-à-vis collective calm is too costly a dichotomy in times of crisis.

Beyond that, uncertainty breeds scrutiny and discontent. Such feelings are amplified given that the power and tools of communication today are wielded by everyday citizen. Our public and private spheres of life are interconnected, with increasing degrees of complexity.

The epidemic exemplifies the growing necessity for a new paradigm in leadership transparency – where transparency is cross-institutional with the public as the key stakeholder – to adapt to tomorrow’s uncertainty and demand for near-immediate clarity.

This article was published in The Business Times. (17 Feb 2020)

Talk to an Expert: Challenges and contingencies
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