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The Leadership 480SM Podcast

Uncovering Unconscious Bias in Interviewing

Research shows that everyone thinks they’re a good interviewer. Surprised? We were, too. In this episode, we discuss how unconscious bias plays a part in bad interviewing and selection processes and how you can work toward removing it.

[01:45] What do we mean by “unconscious bias” in hiring?

[03:33] Are interviews getting too personal? 

[06:27] Research shows that everybody thinks they're a good interviewer. Why is that?

[08:04] Why are questions like, "What kind of an animal would you be and why?" unhelpful and actually harmful?

[11:13] How do you find out the person's problem-solving skills without asking questions like, "How many windows are in New York City"?

[11:57] What is the best predictor of your future behavior?

[12:16] How give the perfect answer to any behavioral interview question and why you should stay out of the “woulds.”

[14:30] When people talk about fit, they are usually approaching it from the perspective of "Would I like to sit next to them on a plane?" How can you interview for fit without this bias?

[18:57] Why it's important to interview for behaviors instead of skills.

[21:15] What's wrong with taking a shortcut and just going by skills/experience instead of behavior and motivation?

[22:59] What is a Success Profile?

[25:48] An employee is a big-ticket purchase, regardless of salary. We can't train our way out of a bad hire. It doesn't make good financial sense to make a hiring decision based on your gut.

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