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Leading with Empathy

The most critical leadership soft skill

Of all the leadership soft skills, empathy is arguably the most critical. Empathy demonstrates the ability to create real relationships and communicate at a higher level.

Watch DDI's CEO Tacy Byham with SVP Rich Wellins discuss why empathy is the most critical leadership behavior.

Empathy in the media

Top business publications discuss how empathy can make or break a leader.

Is Empathy Dead? How Your Lack Of Empathy Damages Your Reputation And Impact As A Leader
Forbes.com

Companies Try a New Strategy: Empathy Training
Wall Street Journal

Empathy blogs

Read more about why empathy can help leaders be more successful on DDI's blog.

Why Emoticons Are Killing Emotion
There are no short-cuts to building the skills to say exactly the right thing at the right time. The reliance on emoticons can hurt this.
by Tacy Byham, Ph.D. [Read the blog]
Why Emoticons Are Killing Emotion
There are no short-cuts to building the skills to say exactly the right thing at the right time. The reliance on emoticons can hurt this.
by Rich Wellins, Ph.D. [Read the blog]

Talk to an Expert: Empathy
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