Global Technical Support
Contact DDI's Global Technical Support Team at: +1 800-438-4525 | support@ddiworld.com
If your technical problem or question does not require immediate action, please visit DDI Support to search our knowledge base or submit a support ticket.
You can also contact our team in the locations below.
If your location is not listed below, you may use the U.S. toll number: +1-412-573-6314
Long-distance fees may apply when using this number.
Not all mobile phone providers support the use of global toll-free phone numbers. If you are having difficulty dialing your country’s number below, please try calling from a landline or you can dial the U.S. toll number from your mobile phone: +1-412-573-6314. Long-distance charges may apply.
| Location | Global Toll Free Phone Number |
| Australia | +0011-800-438-45250 |
| Brazil | +001-800-438-45250 |
| Canada | 1-800-438-4525 * |
| China (中国) | +86 400-828-6002 * |
| France | 00-800-438-45250 * |
| Germany | 00-800-438-45250 * |
| Hong Kong (香港) | 001-800-438-45250 |
| India | 000-800-100-1179 |
| Japan (日本) | 010-1-800-438-45250 |
| Korea (한국) | 001-800-438-45250 |
| Luxembourg | 00-800-438-45250 |
| Malaysia | 00-800-438-45250 |
| México | 001-800-438-45250 |
| New Zealand | 00-800-438-45250 |
| Philippines | 00-800-438-45250 |
| Russia (Россия) | 8-10-800-110-1011 then 800-438-4525 |
| Russia Local | 363-2400 then 800-438-4525 |
| Russia outside of St. Petersburg | 8-812-363-2400 then 800-438-4525 |
| Russia outside of Moscow | 8-495-363-2400 then 800-438-4525 |
| Singapore | 001-800-438-45250 |
| Thailand | 001-800-438-45250 |
| Taiwan (臺灣) | 00-800-438-45250 * |
| UK | 00-800-438-45250 |
| United Arab Emirates | 855-366-2291 |
| United States of America | +1 800-438-4525 |
* For Technical Support in Chinese, French or German, please check with your DDI representative to determine the best language support options for your region.