Targeted Selection® Behavioral Interviewing System

The Most Accurate Interviewing System in the World

The cost of a bad hire stretches far. Salary, lost productivity, replacement costs, effect on team morale, and so much more.

That’s why so many companies use DDI’s Targeted Selection® (TS®) which is the most accurate interviewing system in the world.

It goes beyond just what happens in the interview. TS® helps interviewers reduce bias and focus in on what really matters on the job: Behavior.

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Only 14% of leaders say they are confident in their hiring decisions.

DDI, Global Leadership Forecast, 2021

Master the Art and Science of Interviewing

Helping your managers become great interviewers means they have to learn the art and science of interviewing.

With Targeted Selection®, we help your managers master the art of building rapport with candidates, and learn to collect the right data. We also help them practice the discipline and science around evaluating candidates with the TS® system. Likewise, this scientific approach helps to eliminate bias and ensure the company isn’t accidentally overlooking top talent—or critical flaws.

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Create an Exceptional Candidate Experience

The war for talent is hot. You don’t just need to fill open jobs. You need to fill them with the best possible people.

But 42% of interviewees report being unhappy with their hiring experience. Targeted Selection helps to create a positive experience. The system builds well-trained interviewers who know how to build rapport and create a comfortable atmosphere.

They also stick to job-related questions, so candidates feel that they are being evaluated fairly on their qualifications for the job. And the result? It’s more than just finding the right candidate. It’s also increasing the likelihood that they’ll accept your offer.

Apply the STAR Method

When DDI first introduced behavioral interviewing to the corporate world in the 1970s, we also invented the STAR method.

This simple model helps interviewers accurately capture complete candidate data. In addition, STAR data helps you get a clear picture of how a person will perform on the job.

Learn about the STAR method

Targeted Selection provided the framework and the methodology for consistency across the organization…It’s been a total transformation.

— Cory Kreeck, Vice President, Organizational Development, Beachbody

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Keep Bias in Check

Interviews often boil down to whether a boss likes the candidate. That leaves a lot of room for bias. And managers often end up choosing people like themselves.

With Targeted Selection, we teach your leaders how to recognize bias. More importantly, we help you create a structure and process that works to reduce bias. That way, you can make sure you’re making sound decisions about who you hire.


Companies that use Targeted Selection consistently have reduced turnover by up to 50%.

Focus on Competencies

Ever had an interview go off the rails? It happens often. The interviewer focuses too much on where someone went to school. Or they might spend the whole time talking about a shared hobby. In reality, it becomes more about whether the manager feels like the person will “fit in” than their skills.

Behavioral interviewing brings structure and consistency to your interviews. Your managers will be able to focus the conversation on skills and behavior to get a clear picture of how the person will actually behave on the job. Above all, as our research has proven over and over again: “Past behavior predicts future behavior.”

Explore leadership competencies

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Choose Your Training Type

It’s up to you how you choose to train your managers. Bring your people together for a traditional classroom experience, or make that classroom experience fully virtual. To get individuals trained quickly, we also offer online options.

In addition, we can help you empower your own team. We can certify your internal people to become top-notch trainers. With certification, it’s even easier to make behavioral interviewing part of your company culture.

Explore certification options

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Define Success

Before the interview even begins, you need to make sure you know what you’re looking for. That’s why we designed our Targeted Selection system to work with Success Profiles®.

Success Profiles® help you create clear requirements for the job. For every role, we’ll help you define the knowledge, experience, skills, and personality traits that will enable success.

Start exploring Success Profiles

Download an overview of Targeted Selection