Single Arrows_RGB

DDI’s Third-party Service Providers (“Subprocessors”) and Licensees

This listing is effective as of June 12, 2020.
(Click here to download a PDF version of this list.)

Development Dimensions International, Inc. (“DDI”) will use some or all of the subprocessors listed below in order to assist in the provision of its Products and Services to its Clients. A subprocessor is a third party engaged by DDI that processes personal data on behalf of DDI. Additional Products or Services-specific subprocessors may be identified in statements of work or other written agreements including, but not limited to an amendment to the Master Agreement.

Data Centers and Cloud Providers

Backup Provider

Data may be backed up on archival media managed by a third party such as Iron Mountain in the USA. Data may also be backed up digitally on a provider distinct from the data centers above where information is hosted. For example, applications hosted in Microsoft Azure in one region may be backed up to Microsoft Azure in the same region to provide redundancy.

Assessment Providers / Processors

The following providers are utilized for their intellectual property as well as their hosting services. 

Delivery Support

The following providers are utilized for their services. 

Administrative Subprocessors

We use subprocessors for general business operations including Microsoft Office 365, Microsoft Dynamics for customer relationship management, Oracle for accounting and invoicing, and Oracle Taleo Cloud for online recruitment services. These subprocessors only process business contact information.

Support Services

Additionally, third parties may be utilized to support DDI Products and Services. Support personnel may access data to the extent necessary to perform support functions such as incident response, service operations, and troubleshooting.

Telecommunications Subprocessors

Chinese-Language Users only

Virtual Reality Experiences only

DDI Affiliates

Services may be performed by DDI subsidiaries. A list of subsidiaries is available at https://www.ddiworld.com/about/global.

Third-party Licensees

Third-party Licensees are resellers of DDI’s Intellectual Property.  These resellers cover various geographic locations and can provide coverage of delivery in their specific location should the need arise. The following are DDI Licensees:

As DDI’s subprocessors change, we will inform our clients of updates by posting a new list at https://www.ddiworld.com/third-party-providers.

We recommend you bookmark this page and check back periodically for updates.

You can also sign-up for an RSS feed notification of these changes.