DDI’s Third-party Service Providers (“Subprocessors”) and Licensees
This listing is effective as of December 5, 2023
Development Dimensions International, Inc. (“DDI”) will use some or all of the subprocessors listed below in order to assist in the provision of its Products and Services to its Clients. A subprocessor is a third party engaged by DDI that processes personal data on behalf of DDI. Additional Products or Services-specific subprocessors may be identified in statements of work or other written agreements including, but not limited to an amendment to the Master Agreement.
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| Proposed Sub-processors | Countries where personal data will be stored | Processing activity concerned | Intended Date of Use |
| Okta | United States, and Japan for customers of DDI Licensee. | Identity management and single sign-on provider. Stores user credentials and authorization data. | After March 4, 2024 |
| Approved sub-processors (affiliates and third parties) | Countries where personal data will be stored | Processing activity concerned |
| 21ViaNet | China | Application hosting (Chinese language users only) |
| Acclaim | United States | Provides digital badging for officially recognized DDI certifications. |
| Alibaba Cloud | China | Chat support tool for Chinese-language users only |
| Askform | China | Chinese Language user third party 360 survey provider |
| ChurnZero | United States | Customer success software for renewal tracking and personalization of learning experience. Analyzes usage data and stores user information |
| Cisco WebEx | United States | Telecommunications platforms |
| Coaching.com | United States | Management platform used to support DDI coaching engagements. |
| Consultores Target Limitada | United States | Third-party Licensees are resellers of DDI’s Intellectual Property. Reseller also performs report writing and assessment scoring for DDI clients. |
| cVent | United States | Online registration portal used for workshop registration. |
| Duja Consulting | United States | Third-party Licensees are resellers of DDI’s Intellectual Property. Reseller also performs report writing and assessment scoring for DDI clients. |
| Hogan Assessment Systems, Inc. | United States | Processes and stores responses to personality questionnaires. |
| Management Service Center, Co., Ltd. (MSC) | United States | Third-party Licensees are resellers of DDI’s Intellectual Property. Reseller also performs report writing and assessment scoring for DDI clients. |
| MHS Assessments | United States | Provides online self-assessment (Utilized with BIL) |
| Microsoft | United States | Cloud productivity tools, VoIP, and application hosting. Used with Pinpoint. |
| Halo Feedback (previously known as Profiling Online) | Australia, United Kingdom or United States | Third party 360 survey provider. Uses Microsoft Azure application hosting. |
| PT Daya Dimensi | United States | Third-party Licensees are resellers of DDI’s Intellectual Property. Reseller also performs report writing and assessment scoring for DDI clients. |
| Qualtrics | United States | Service platform that hosts DDI surveys. |
| Rhabit | United States | Platform through which individuals can provide anonymous feedback to their peers. |
| RiManggis | China | Bulk email delivery and management tool (Used with DDI China Products) |
| ScheduleOnce | United States | Online scheduling system |
| ServiceNow | United States | DDI’s customer support tool. Stores contact details for support communications |
| SNA-DDI | United States | Third-party Licensees are resellers of DDI’s Intellectual Property. Reseller also performs report writing and assessment scoring for DDI clients. |
| Target DDI | United States | Third-party Licensees are resellers of DDI’s Intellectual Property. Reseller also performs report writing and assessment scoring for DDI clients. |
| Taurus Group Consulting | United States | Third-party Licensees are resellers of DDI’s Intellectual Property. Reseller also performs report writing and assessment scoring for DDI clients. |
| Twilio | United States | Used for voice capture with L3, MR and AT, and bulk email delivery and management. |
| ViaTech | United States | Content delivery party for electronic delivery of materials. |
| Zoom | United States | Telecommunications platforms |
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*If DDI utilizes its global subsidiaries throughout the term of this Agreement, data can be processed in countries up to and including the following: Canada, Mexico, France, Germany, United Kingdom, India, Philippines, Australia, China, Hong Kong, Malaysia, Singapore, Taiwan, and Thailand.