Navigation SearchNavigation ContactNavigation Products

High-Impact Feedback & Listening

Interaction Management®

High-Impact Feedback & Listening

When sharing feedback is part of an organization’s culture, it is an effective business tool that reaches across all levels.

In this course, individual performers learn how to effectively deliver both positive and developmental feedback. They also learn how to be receptive to feedback and to listen to accurately understand the speaker’s intended message. In the workplace, these skills help them to optimize and sustain their own and their coworkers’ performance.

Do You Face Any of These Issues?

  • Do people in your organization get enough feedback about their job performance?
  • How good are people at giving and receiving both positive and developmental feedback?
  • Do people listen effectively to accurately understand the speaker’s intended message?
  • Do business results suffer because people don’t get the feedback they need to perform to their potential?

Performance Objectives

Helps associates:
  • Support colleagues’ job performance, growth, and development.
  • Build authentic, trusting relationships with colleagues.
  • More wisely choose opportunities to give and seek feedback.
  • Handle, reduce, or eliminate defensiveness or negative emotions that can occur in a feedback discussion.
  • Help create a culture of teamwork and performance.

Related Courses

Talk to an Expert: High-Impact Feedback & Listening
* Denotes required field
 *
 *
 *
 *
 *
 *
 *
 *
Consent to DDI Marketing *

I consent to DDI emailing me, collecting my personal data, and processing that information in the provision of services and for the purposes of marketing and research. I am aware of my rights and the ways in which my data will be used as referenced in DDI’s Data Privacy Policy. I am aware I have the right to revoke this consent at any time.

Please enter the number this image
 Security code